Alternative Dispute Resolution ADR

Alternative dispute resolution (ADR) between consumers and traders is an out-of-court conciliation procedure on a voluntary basis.

The general conciliation commissions help to reach an agreement between consumers and traders in disputes concerning contracts for the sale of goods and the provision of services,

The general conciliation commissions are defined on a regional basis and the competent Covenant Committee is to settle disputes between Crazy Kids and the General Conciliation Commission with Pleven headquarters and the territory of the Pleven district;
The Consolidated List of Recognized ADR Authorities of the Member States of the European Union can be found at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show